Standard Shipping Policy

Thank you for choosing Frucoco! We are committed to providing you with seamless and reliable shipping experience. Please take a moment to review our Shipping Policy.

  1. Order Processing Time: After receiving your order, we strive to process and prepare it for shipment within 1-2 business days. Please note that business days do not include weekends or public holidays.

  2. Shipping Methods and Delivery Time: We offer a variety of shipping options to meet your needs. Orders typically arrive within 5-7 business days depending on your location. The available shipping methods and their estimated delivery times will be displayed during the checkout process. Delivery times may vary depending on your location and the selected shipping method. Please note that these are estimated delivery times and are not guaranteed.

  3. Shipping Costs: Shipping costs are calculated based on various factors, including the weight and dimensions of the package, the destination address, and the chosen shipping method. The shipping costs will be displayed during the checkout process before you confirm your order.

  4. Shipping Address: Please ensure that the shipping address provided during the checkout process is accurate and complete. We will not be responsible for any delays or delivery issues caused by incorrect or incomplete addresses.

  5. Shipping Damages or Loss:We take great care in packaging your order to ensure its safe arrival. However, in the rare event that your package arrives damaged or is lost in transit, please contact our customer support team immediately.

    Please note that the shipping times mentioned are approximate and can be subject to unforeseen delays, such as weather conditions or other external factors beyond our control. We appreciate your patience and understanding in such situations.
    We will work with you to resolve the issue and initiate any necessary claims with the shipping carrier. If your order is delayed or arrives damaged, please contact us at sales@frucoco.com Please send package details or photos of your package received within 48 hours so we can work to make it rightIf you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact us, we are here to assist you.Thank you for choosing Frucoco.

Disclaimer where shipping is concerned Returns/Refund Policy - Unfortunately we don't accept returns of product or do exchanges of product. If your order was damaged in transit, or if you've received the wrong Frucoco order, please reach out to our customer service team within 48 hours with photos by emailing sales@frucoco.com